Operational Support Worker

Operations Support Workers form part of the operations team in a plant, ensuring that targets are met in a safe and efficient manner. They are given the opportunity to train and develop to meet future succession needs of the plant or site.

Personal requirements of a Support Worker may include:

  • Good degree of self-motivation and direction
  • Effective communication skills
  • Ability to work effectively as part of team and prioritise work load
  • Basic IT and administrative skills
  • Proven flexibility and adaptability
  • Proven ability to produce quality work
  • Flexibility to actively support temporary changes in working patterns through shift changes

Support Workers may complete the following tasks:

  • Assists in the operation of the plant and supporting auxiliaries
  • Assisting in the application of the Safety Rules in the release and return of plant for maintenance
  • Preparing plant for Start-up / shut-down
  • Carrying out Plant checks and Asset care inspections, reporting defects as required
  • Carrying out routine testing and recording of information
  • Diagnosing plant problems and initiating rectification works

Entry requirements may vary but most employers require Year 10 and some may prefer Year 12. However, further part-time study usually at Certificate III level and on-the-job training is required.