Senior Technical Officer - Telecommunications

Senior Technical Officers - Telecommunications carry out specialised design and support functions in telecommunications engineering including optimisation and performance monitoring of telecommunications networks, diagnosis and repair of faults, and the selection and installation of equipment.

Personal requirements of a Senior Technical Officer may include:

  • Excellent written and verbal communications skills
  • Excellent computer skills
  • Strong administration skills
  • Knowledge of current and emerging telecommunications technologies
  • Excellent troubleshooting skills and ability to rapidly identify root causes
  • Sound IP Networking skills, including infrastructure such as Routers and Switches

Senior Technical Officers may complete the following tasks:

  • installing, maintaining, repairing and diagnosing malfunctions of microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems
  • configuring and integrating network and telecommunications technology with computer software, hardware, desktops, peripherals, databases and operating systems
  • developing and recording logs of the details, locations and status of inventories, parts, equipment and instruments and maintaining the documentation of communication policies, procedures, guidelines and regulations, and quality standards
  • providing technical advice and information, and monitoring the performance of complex telecommunications networks and equipment
  • planning the development of customer access telecommunications network infrastructure
  • liaising with vendors, suppliers, service providers and external resources and monitoring contractual obligations and performance delivery
  • providing ongoing operational support in designing, optimising, troubleshooting, diagnosing, repairing and resolving of telecommunications network performance malfunctions, defects and faults

This occupation has a level of skill commensurate with a Degree or Advanced Diploma. At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.