Telecommunications Technician

Telecommunication technicians install, maintain, operate and repair telecommunications and broadcasting networks and equipment. In addition they develop, monitor and carry out technical support functions for telecommunications networks and install computer equipment, computer systems and microwave, telemetry, satellite and other radio and electromagnetic wave communication systems.

Personal requirements of telecommunication technicians may include:

  • Critical thinking
  • Troubleshooting
  • Analytical and problem solving skills
  • Good communication skills
  • Good time management
  • Aptitude for technology design

Telecommunication technicians may complete the following tasks:

  • Install, maintain, repair, and diagnose malfunctions of microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems
  • Configuring and integrating network and telecommunications technology with computer software, hardware, desktops, peripherals, databases and operating systems
  • Providing technical advice and information, and monitoring the performance of complex telecommunications networks and equipment
  • Planning the development of customer access telecommunications network infrastructure
  • Install, test and maintain all types of telecommunications, switching and transmission equipment, including telephone exchanges and the public telephone network
  • Providing ongoing operational support in designing, optimising, troubleshooting, diagnosing, repairing and resolving of telecommunications network performance malfunctions, defects and faults
  • Set up computer hardware and install and customise software applications used in telecommunications. Analyse system faults with a high degree of diagnostic skill (to circuit board level)
  • Operate call tracing facilities when necessary

Jobs as a telecommunication officer (para- professionals) usually require the completion of a traineeship in Data and Voice Communications. Additionally, completion of secondary education and/or completion of further study (Diploma or an Advanced Diploma) might be required. Entry requirements for a traineeship may vary, but employers generally require Year 10.

After completion of an apprenticeship, specialisation is available in areas such as cabling, Customer Access Network (CAN), or Customer Premises Equipment (CPE).

Employment opportunities exist within the telecommunication, network and equipment industries as well as customer equipment suppliers and installation and maintenance service providers.

Radiocommunications technicians and telecommunications field engineer have a very similar job description.